Cancel & Exchange Order

1.If you cancel order or exchange before we ship out(subject to the system send you tracking number), we will full refund to your original payment immediately or exchange hair for you, it is free.

2.Orders can't be canceled or exchange once the parcel is shipped out (system has sent you tracking number), if you want to refund, please return it back, and it will apply the "refund and return policy"


For custom items (colorful hair and wigs, such as red,blue,green,ombre hair), it could not be cancelled or exchanged.

please contact if you want to do some changes or cancel.